Refund policy

Because every item is made to order, we can't accept returns or exchanges for the wrong size or a change of mind. Please check the size details on each product page before you order.

Damaged, defective, misprinted or wrong item? We'll make it right. Email fanjawn@gmail.com within 30 days of delivery with your order number and a photo of the problem, and we'll send a free replacement or give you a full refund.

Cancellations: email us within 12 hours of placing your order and we'll cancel it at no charge. After that, your order may already be in production.

Approved refunds go back to your original payment method within 5–10 business days.